Terms of Service
**Terms of Service for LollipopMocchii**
*Last Updated: 14 February 2025
Introduction
Welcome to **LollipopMocchii**. These Terms of Service (“Terms”) govern your use of our online store (www.lollipopmocchii.com) and purchases of clothing, accessories, and other products featuring our original illustrations. By accessing or using our services, you agree to comply with these Terms.
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**1. Acceptance of Terms**
By placing an order, creating an account, or using our website, you confirm that you:
– Are at least **18 years old** (or the legal age in your jurisdiction).
– Agree to these Terms and our Privacy Policy.
– Will not use our services for illegal or unauthorised purposes.
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**2. Account Registration**
– You may need an account to place orders.
– You are responsible for maintaining the confidentiality of your account credentials.
– Notify us immediately of unauthorised account activity.
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**3. Purchases & Payment**
– **Product Availability**: All items are subject to stock. We reserve the right to cancel orders due to unavailability.
– **Pricing**: Prices are listed in 2025. We may update prices at any time, but changes will not affect confirmed orders.
– **Payment**: Accepted methods include [e.g., credit/debit cards, PayPal]. Payments are processed securely via third parties (e.g., Stripe, PayPal).
– **Taxes**: You are responsible for applicable taxes, customs, or duties based on your location.
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**4. Shipping & Returns**
– **Shipping**: Delivery times and costs vary by location. We partner with carriers like DHL, USPS, but are not liable for delays or lost packages.
– **Returns**:
– Returns/exchanges must be requested within 30 days, of delivery. This also means that returns and exchanges are not supported if you ordered the wrong size, colour, or simply changed their mind. However, in case of a damaged product or a manufacturing error, We offers a free reprint or a refund if you contact us within 30 days of product delivery.
– Items must be unused, in original packaging.
– See our full Return Policy for details.
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**5. Intellectual Property**
– All designs, illustrations, logos, and content on our website are owned by **LollipopMocchii** and protected by copyright laws.
– You may not reproduce, resell, or commercially exploit our designs without written permission.
– Purchased products are for personal, non-commercial use only.
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**6. User Responsibilities**
You agree not to:
– Use our website for unlawful purposes.
– Upload harmful code or interfere with site functionality.
– Infringe on our intellectual property or other rights.
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**7. Disclaimers**
– **Products**: We strive to represent items accurately, but colours/sizes may vary slightly due to screen settings.
– **Website**: We provide services “as is” and do not guarantee uninterrupted or error-free access.
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**8. Limitation of Liability**
We are not liable for:
– Indirect, incidental, or consequential damages (e.g., lost profits).
– Issues arising from third-party services (e.g., payment processors, shipping carriers).
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**9. Termination**
We reserve the right to suspend or terminate your account or access to our services at our discretion, including for violations of these Terms.
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**10. Governing Law & Disputes**
– These Terms are governed by the laws of Auckland NZ.
– Disputes will be resolved through [arbitration/courts in Auckland.
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**11. Changes to Terms**
We may update these Terms periodically. Continued use of our services after changes constitutes acceptance. Registered users will be notified of major updates.
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**12. Contact Us**
For questions or concerns:
– Email: **lollipopmocchii@lollipopmocchii.com**
– Mailing Address: **[Insert Physical Address]**