Shipping Policy


Last Updated: 14 February 2025

Introduction

At LollipopMocchii, we strive to deliver your orders promptly and securely. This Shipping Policy outlines key details about order processing, shipping methods, delivery timelines, and related terms.

**1. Order Processing Time**
– Orders are processed within **[2–8 business days]** after payment confirmation (excluding weekends and holidays).
– Delays may occur during high-demand periods (e.g., holidays, sales), but we will notify you via email if your order is affected.

 **2. Shipping Options & Costs**
We partner with trusted carriers (e.g., **USPS, DHL, FedEx**) to ship worldwide.
– **Domestic Shipping** (within in the country of the printer supplier, since we have suppliers in different cities around the world.

– Standard: **[2–5 business days]** International [10 30 days],

depending if you are in the country of ours printers supplies.

| Cost: **[depending of your country]**.
– Express: **[2–3 business days]** In the country of ours printers supplies.

| Cost: **[depending of your area]**.
– **International Shipping**:
– Delivery times vary by destination (typically **7–21 business days**).
– Costs depend on order weight, size, and destination. Calculated at checkout.

Priority: [2- 3 days](depending on availability)

All shipping and tax calculations will be made at the time of purchase since it depends on your country of origin.

 **3. Customs, Duties, & Taxes**
– International customers are responsible for **customs fees, import taxes, or duties** imposed by their country.
– These charges are not included in your order total and are paid directly to the carrier or local authorities.

Sales tax is automatically calculated for each order based on the “ship to” address, specifically the zip code.

 **4. Tracking Information**
– Once your order ships, you will receive a confirmation email with a **tracking number** and carrier link.
– Use this to monitor your package’s status. Contact the carrier directly for delivery updates.

 **5. Shipping Address Accuracy**
– Double-check your shipping address at checkout. We are not responsible for delays or losses due to incorrect addresses.
– If you enter the wrong address, contact us **immediately** at **[lollipopmocchii@lollipopmocchii.com]**. We’ll attempt to update it before shipment.

 **6. Delays & Lost Packages**
– **Carrier Delays**: We are not liable for delays caused by carriers, weather, customs, or other unforeseen circumstances.
– **Lost/Stolen Packages**: If tracking shows your package as “delivered” but you haven’t received it, contact your local post office or carrier.
– If unresolved after **[7–10 days]**, email us at **[lollipopmocchii@lollipopmocchii.com]** for assistance.

 **7. Returns & Exchanges**
– See our [Return Policy] for details.
– Return shipping costs are the customer’s responsibility unless the error is ours (e.g., wrong item shipped).

 **8. Contact Us**
For shipping-related questions:
– Email: **[lollipopmocchii@lollipopmocchii.com]**
– Response time: **[1–2 business days]**.

**Note**: This policy is subject to change. Major updates will be posted here and emailed to recent customers.