Privacy Policy
*Last Updated: 14 February 2025*
Introduction
Welcome to **LollipopMocchii**. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our online store www.lollipopmocchii.com or purchase our clothing and products featuring original illustrations. By using our services, you agree to the terms outlined below.
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**1. Information We Collect**
We may collect the following information:
– **Personal Data**: Name, email address, shipping/billing address, phone number, payment details (processed securely via third parties like PayPal/Stripe), and account credentials.
– **Order Details**: Purchase history, product preferences, and transaction records.
– **Automated Data**: IP address, device type, browser, cookies (to enhance site functionality), and browsing behavior. Learn more in our [Cookie Policy].
– **Communications**: Records of emails, chats, or feedback submitted to us.
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**2. How We Use Your Information**
Your data is used to:
– Process orders, payments, and delivery (via third-party partners like shipping carriers).
– Communicate about orders, updates, or inquiries.
– Send marketing emails (with your consent; opt-out anytime via unsubscribe links).
– Improve our website, products, and customer experience.
– Comply with legal obligations (e.g., tax, fraud prevention).
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**3. Sharing Your Information**
We only share data as necessary:
– **Service Providers**: Payment processors (e.g., PayPal), shipping companies (e.g., FedEx), and IT/website hosts.
– **Legal Compliance**: To authorities if required by law or to protect our rights.
– **Business Transfers**: In mergers or acquisitions, data may transfer to new owners.
We never sell your personal information.
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**4. Data Retention**
We retain your data:
– As long as your account is active or needed to provide services.
– For legal, tax, or accounting requirements (typically 3–7 years).
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**5. Your Rights**
Depending on your location (e.g., GDPR/CCPA), you may:
– Access, correct, or delete your data.
– Object to processing or request data portability.
– Withdraw consent for marketing.
To exercise these rights, contact us at lollipopmocchii@lollipopmocchii.com. We’ll respond within 30 days.
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**6. Security**
We use SSL encryption, secure payment gateways, and regular security audits. However, no online method is 100% secure—we cannot guarantee absolute safety.
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**7. International Data Transfers**
As a global business, data may be processed outside your country. We ensure safeguards (e.g., standard contractual clauses) are in place for transfers.
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**8. Children’s Privacy**
Our services are not intended for users under **13** (or **16** under GDPR). We do not knowingly collect children’s data.
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**9. Updates to This Policy**
We may update this policy periodically. Changes will be posted here, with the “Last Updated” date revised. Material changes will be emailed to registered users.
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**10. Contact Us**
For questions, data requests, or complaints:
– Email: **[lollipopmocchii@lollipopmocchii.com]**
Thank you for trusting LollipopMocchii!